Shipping policy

Shipping Policy

All CG Closet orders are carefully processed before shipment.

In-Stock Orders

Please allow 3–5 business days for processing.
Once shipped, tracking information will be sent to the email or phone number provided at checkout.

Presale / Preorder Orders

Please allow approximately 3–4 weeks for production and shipping.
This timeframe begins after the presale period closes, unless otherwise stated on the product page.
Estimated timelines may vary depending on production and carrier delays.

Shipping Information

Please double-check your shipping address before placing your order.

CG Closet is not responsible for:

Incorrect or incomplete addresses entered at checkout
Carrier delays after your order has shipped
Packages marked as delivered by the shipping carrier

All Sales Are Final

ALL ORDERS ARE FINAL SALE.

CG Closet does not offer refunds, returns, or exchanges on purchases, including:

In-stock items
Presale and preorder items
Sale or discounted items
Promotional purchases

By completing your purchase, you acknowledge and agree to our Final Sale Policy.

Please carefully review your:

Size
Color
Item selection
Shipping address
Order details

before completing checkout.

We cannot offer refunds, returns, or exchanges for:

Incorrect sizing
Ordering the wrong item or color
Change of mind
Incorrect shipping information provided by the customer
Delays that fall within the stated preorder/presale timeframe

Damaged or Incorrect Items

If you receive an incorrect item or your order arrives damaged due to an error on our behalf, please contact CG Closet promptly after delivery.

Include: